· Safety

· Timeliness

· Quality

· Ethics

· Teamwork

· Communication

· Accountability

· Innovation

· Excellence

· Respect

1. A Company that is focused on its customers and team members.

2. Provide tools, resources, and support to prepare all team members to create wins for our customers, team members, and the company.

3. Provide the best services that exceeds our customers’ expectations

4. Make a difference in the desires of the customers by being customer driven and focused on their needs

5. Always striving to improve our customer service experience.

6. Be proactive and make following up with customers a priority

7. Keep the company actions positive, which will result in wins for our customers and the company.

8. Stay on target and focused while in pursuit of Road Runner’s objectives.

9. Do not wait for potential customers and team members to knock on the door; instead knock on their doors first.

10. Do not become discouraged, even if customers and team members say yes, but their actions say otherwise